Customer Service Coordinator
Telecommunity Partners LLC Telecommunity Partners LLC Springfield, MA Springfield, MA Part-time Full-time Part-time Full-time $18 - $26 an hour $18 - $26 an hour 20 hours ago 20 hours ago 20 hours ago About us We are professional, customer-centric, and engaged within the community.
Our goal is to effectively prepare, train and build relationships between our employees and clients, while providing cost effective government services to lower income communities.
Our work environment includes:
Modern office setting Growth opportunities Casual work attire Flexible working hours Customer Service Representative
Responsibilities:
Create and maintain brand loyalty Developement and execution of marketing strategies Analyze customer needs and recommend appropriate products or services Participate in on-going training in developement for leadership roles Collaborate with team members to ensure customer satisfaction
Qualifications:
Previous experience in a customer service experince Strong communication skills, both verbal and written Excellent problem-solving abilities Proficient in using CRM software and other relevant tools Looking for advancement into other roles At our company, we value exceptional customer service and strive to provide the best experience for our customers.
As a Customer Service Representative, you will play a vital role in building positive relationships with our clients.
If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.
Please note that this position requires the ability to work in a team atmosphere and analyze customer needs.
Previous experience in a similar role is preferred however not mandatory.
We offer competitive compensation and opportunities for professional growth within our organization.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team.
We look forward to reviewing your application.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center Hybrid remote Office Ability to commute/relocate:
Springfield, MA 01103:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Required) Work Location:
Hybrid remote in Springfield, MA 01103.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our goal is to effectively prepare, train and build relationships between our employees and clients, while providing cost effective government services to lower income communities.
Our work environment includes:
Modern office setting Growth opportunities Casual work attire Flexible working hours Customer Service Representative
Responsibilities:
Create and maintain brand loyalty Developement and execution of marketing strategies Analyze customer needs and recommend appropriate products or services Participate in on-going training in developement for leadership roles Collaborate with team members to ensure customer satisfaction
Qualifications:
Previous experience in a customer service experince Strong communication skills, both verbal and written Excellent problem-solving abilities Proficient in using CRM software and other relevant tools Looking for advancement into other roles At our company, we value exceptional customer service and strive to provide the best experience for our customers.
As a Customer Service Representative, you will play a vital role in building positive relationships with our clients.
If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.
Please note that this position requires the ability to work in a team atmosphere and analyze customer needs.
Previous experience in a similar role is preferred however not mandatory.
We offer competitive compensation and opportunities for professional growth within our organization.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team.
We look forward to reviewing your application.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center Hybrid remote Office Ability to commute/relocate:
Springfield, MA 01103:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Required) Work Location:
Hybrid remote in Springfield, MA 01103.
Estimated Salary: $20 to $28 per hour based on qualifications.
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