Customer Service Representative/Front Desk Receptionist Community, Social Services & Nonprofit - Springfield, MA at Geebo

Customer Service Representative/Front Desk Receptionist

Active Back Active Back Springfield, MA Springfield, MA Full-time Full-time $16 - $25 an hour $16 - $25 an hour 17 hours ago 17 hours ago 17 hours ago We are looking for a Chiropractic Office Receptionist to join our team.
Office Experience is a MUST.
The successful candidate will be responsible for greeting patients, scheduling appointments, verifying insurance coverage, and collecting payments.
This position requires excellent customer service skills, a professional attitude, and the ability to multitask in a fast-paced environment.
The ideal candidate will have experience in office work and be comfortable with administrative tasks such as typing, billing, filing, and updating patient records.
Bi-lingual - English/Spanish preferred.
Responsibilities:
Greet patients and visitors in a professional manner.
Answer incoming calls and direct them to the appropriate personnel.
Schedule appointments and confirm appointments with patients.
Enter patient information into the software system.
Collect payments from patients and process payments in the system.
Provide administrative support to the doctor.
Filing, copying, and other office tasks as needed.
Please reply with cover letter and resume to be considered.
Duties - Greet and welcome visitors in a professional and friendly manner - Answer phone calls, take messages, and redirect calls as necessary - Schedule appointments and maintain calendars - Perform general administrative tasks such as filing, photocopying, and data entry - Assist with project coordination and follow-up on tasks as assigned - Maintain a clean and organized front desk area and office Experience - Previous experience working in a medical office or similar setting is preferred - Strong administrative skills with the ability to handle multiple tasks and prioritize effectively - Proficient in using office software such as Microsoft Office Suite - Excellent communication skills, both written and verbal - Ability to provide exceptional customer support and handle inquiries or complaints in a professional manner Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Job Type:
Full-time Pay:
$16.
00 - $25.
00 per hour Expected hours:
35 per week
Benefits:
Professional development assistance Schedule:
Monday to Friday Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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