Safety and Security Specialist (Central Office Receptionist)
3.
6 Springfield, MA Springfield, MA Full-time Full-time $20.
48 an hour $20.
48 an hour 13 days ago 13 days ago 13 days ago Safety and Security Specialist (Central Office Receptionist) Pay Rate Range $20.
48/hr - $27.
09/hr GENERAL SUMMARY The Safety & Security Specialist (Central Office Receptionist) reports to the Director and Assistant Director of Safety & Security and assists with the districts mission to provide the highest quality of education by providing for the Safety & Security of all students, staff, and property.
This position performs a variety of clerical tasks; and provides customer service, which includes operating switchboard, assisting and directing visitors.
ESSENTIAL DUTIES & RESPONSIBILITIES Provides customer service, which includes answering Springfield Public School Department main line, signing in and directing visitors as well as providing resourceful information.
Ability to professionally manage customer interactions.
Ability to deescalate and manage uncooperative visitors or calls.
Safety and Security office coverage.
Clerical work such as keeping statistics and spreadsheets, maintaining office supplies, answering office phone.
Experience with Microsoft office programs.
Enter Requisitions and purchase orders into district MUNIS system.
Review/Archive/produce video for Police/Court.
Produce staff ID's.
Work with access control system.
Outstanding organizational and interpersonal skills.
Attend staff development and training as required.
Assist with daily operation of department.
Performs related duties of a similar nature as assigned.
MINIMUM JOB QUALIFICATIONS Bilingual candidate preferred.
Requires at least 1-2 years of experience in the field.
Relevant associate degree required, or educational requirement may be substituted for at least 3 years of experience in relevant field.
Office / Clerical experience preferred.
Valid Driver's License.
KNOWLEDGE, SKILLS, and ABILITIES Knowledge of Springfield Public School District Experience in working with diverse populations Ability to develop and write reports, and correspondence Ability to handle common inquiries or complaints Ability to respond to questions from students, faculty, staff, and visitors Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to exercise good judgment and focus on detail as required by the job Ability to use (or learn to use) computer software and systems applicable to the position Ability to collect, organize, and interpret data and prepare accurate records Ability to maintain well-organized materials, files, systems and tools Ability to adapt to changes in work situations and priorities Ability to reason/analyze; use logic to identify and resolve problems Ability to evaluate, organize, and summarize data and information Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities CORE KNOWLEDGE, SKILLS, AND ABILITIES Skill in utilizing interpersonal skills to relate and interact with a diverse population Skill in detail oriented planning and able to set priorities, objectives and meet deadlines Ability to provide positive and effective customer service Ability to adapt to and accommodate new methods and procedures Ability to work independently or as a member of a team Ability to apply listening skills, work under pressure, address conflict and solve problems Ability to read, analyze and interpret standard, policies, procedures and regulations Ability to effectively present information using attention to detail and accuracy Ability to exercise good judgment Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone Ability to communicate effectively orally and in writing PHYSICAL REQUIREMENTS Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or or up to 20 pounds of force constantly having to move objects.
WORKING ENVIRONMENT This position requires employee be in an office, school, and outdoor environment.
Employee is frequently exposed to individuals who are rude or irate and is occasionally exposed to individuals with known violent backgrounds.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job, The list is not all-inclusive and may be supplemented as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Springfield Public School District (MA) is an Equal Opportunity Employer.
Primary Location Central Office - Safety and Security Salary Range 20.
48/hr - 27.
09/hr / Per Hour Shift Type FT - Full Year Job Contact Information Name Adam Fenn Title Director of Safety and Security Phone 787-7100 Ex 55350 Email email protected Provides customer service, which includes answering Springfield Public School Department main line, signing in and directing visitors as well as providing resourceful information.
Ability to professionally manage customer interactions.
Ability to deescalate and manage uncooperative visitors or calls.
Safety and Security office coverage.
Clerical work such as keeping statistics and spreadsheets, maintaining office supplies, answering office phone.
Experience with Microsoft office programs.
Enter Requisitions and purchase orders into district MUNIS system.
Review/Archive/produce video for Police/Court.
Produce staff ID's.
Work with access control system.
Outstanding organizational and interpersonal skills.
Attend staff development and training as required.
Assist with daily operation of department.
Performs related duties of a similar nature as assigned.
Bilingual candidate preferred.
Requires at least 1-2 years of experience in the field.
Relevant associate degree required, or educational requirement may be substituted for at least 3 years of experience in relevant field.
Office / Clerical experience preferred.
Valid Driver's License.
Knowledge of Springfield Public School District Experience in working with diverse populations Ability to develop and write reports, and correspondence Ability to handle common inquiries or complaints Ability to respond to questions from students, faculty, staff, and visitors Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to exercise good judgment and focus on detail as required by the job Ability to use (or learn to use) computer software and systems applicable to the position Ability to collect, organize, and interpret data and prepare accurate records Ability to maintain well-organized materials, files, systems and tools Ability to adapt to changes in work situations and priorities Ability to reason/analyze; use logic to identify and resolve problems Ability to evaluate, organize, and summarize data and information Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities Skill in utilizing interpersonal skills to relate and interact with a diverse population Skill in detail oriented planning and able to set priorities, objectives and meet deadlines Ability to provide positive and effective customer service Ability to adapt to and accommodate new methods and procedures Ability to work independently or as a member of a team Ability to apply listening skills, work under pressure, address conflict and solve problems Ability to read, analyze and interpret standard, policies, procedures and regulations Ability to effectively present information using attention to detail and accuracy Ability to exercise good judgment Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone Ability to communicate effectively orally and in writing.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Springfield, MA Springfield, MA Full-time Full-time $20.
48 an hour $20.
48 an hour 13 days ago 13 days ago 13 days ago Safety and Security Specialist (Central Office Receptionist) Pay Rate Range $20.
48/hr - $27.
09/hr GENERAL SUMMARY The Safety & Security Specialist (Central Office Receptionist) reports to the Director and Assistant Director of Safety & Security and assists with the districts mission to provide the highest quality of education by providing for the Safety & Security of all students, staff, and property.
This position performs a variety of clerical tasks; and provides customer service, which includes operating switchboard, assisting and directing visitors.
ESSENTIAL DUTIES & RESPONSIBILITIES Provides customer service, which includes answering Springfield Public School Department main line, signing in and directing visitors as well as providing resourceful information.
Ability to professionally manage customer interactions.
Ability to deescalate and manage uncooperative visitors or calls.
Safety and Security office coverage.
Clerical work such as keeping statistics and spreadsheets, maintaining office supplies, answering office phone.
Experience with Microsoft office programs.
Enter Requisitions and purchase orders into district MUNIS system.
Review/Archive/produce video for Police/Court.
Produce staff ID's.
Work with access control system.
Outstanding organizational and interpersonal skills.
Attend staff development and training as required.
Assist with daily operation of department.
Performs related duties of a similar nature as assigned.
MINIMUM JOB QUALIFICATIONS Bilingual candidate preferred.
Requires at least 1-2 years of experience in the field.
Relevant associate degree required, or educational requirement may be substituted for at least 3 years of experience in relevant field.
Office / Clerical experience preferred.
Valid Driver's License.
KNOWLEDGE, SKILLS, and ABILITIES Knowledge of Springfield Public School District Experience in working with diverse populations Ability to develop and write reports, and correspondence Ability to handle common inquiries or complaints Ability to respond to questions from students, faculty, staff, and visitors Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to exercise good judgment and focus on detail as required by the job Ability to use (or learn to use) computer software and systems applicable to the position Ability to collect, organize, and interpret data and prepare accurate records Ability to maintain well-organized materials, files, systems and tools Ability to adapt to changes in work situations and priorities Ability to reason/analyze; use logic to identify and resolve problems Ability to evaluate, organize, and summarize data and information Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities CORE KNOWLEDGE, SKILLS, AND ABILITIES Skill in utilizing interpersonal skills to relate and interact with a diverse population Skill in detail oriented planning and able to set priorities, objectives and meet deadlines Ability to provide positive and effective customer service Ability to adapt to and accommodate new methods and procedures Ability to work independently or as a member of a team Ability to apply listening skills, work under pressure, address conflict and solve problems Ability to read, analyze and interpret standard, policies, procedures and regulations Ability to effectively present information using attention to detail and accuracy Ability to exercise good judgment Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone Ability to communicate effectively orally and in writing PHYSICAL REQUIREMENTS Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or or up to 20 pounds of force constantly having to move objects.
WORKING ENVIRONMENT This position requires employee be in an office, school, and outdoor environment.
Employee is frequently exposed to individuals who are rude or irate and is occasionally exposed to individuals with known violent backgrounds.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job, The list is not all-inclusive and may be supplemented as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Springfield Public School District (MA) is an Equal Opportunity Employer.
Primary Location Central Office - Safety and Security Salary Range 20.
48/hr - 27.
09/hr / Per Hour Shift Type FT - Full Year Job Contact Information Name Adam Fenn Title Director of Safety and Security Phone 787-7100 Ex 55350 Email email protected Provides customer service, which includes answering Springfield Public School Department main line, signing in and directing visitors as well as providing resourceful information.
Ability to professionally manage customer interactions.
Ability to deescalate and manage uncooperative visitors or calls.
Safety and Security office coverage.
Clerical work such as keeping statistics and spreadsheets, maintaining office supplies, answering office phone.
Experience with Microsoft office programs.
Enter Requisitions and purchase orders into district MUNIS system.
Review/Archive/produce video for Police/Court.
Produce staff ID's.
Work with access control system.
Outstanding organizational and interpersonal skills.
Attend staff development and training as required.
Assist with daily operation of department.
Performs related duties of a similar nature as assigned.
Bilingual candidate preferred.
Requires at least 1-2 years of experience in the field.
Relevant associate degree required, or educational requirement may be substituted for at least 3 years of experience in relevant field.
Office / Clerical experience preferred.
Valid Driver's License.
Knowledge of Springfield Public School District Experience in working with diverse populations Ability to develop and write reports, and correspondence Ability to handle common inquiries or complaints Ability to respond to questions from students, faculty, staff, and visitors Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to exercise good judgment and focus on detail as required by the job Ability to use (or learn to use) computer software and systems applicable to the position Ability to collect, organize, and interpret data and prepare accurate records Ability to maintain well-organized materials, files, systems and tools Ability to adapt to changes in work situations and priorities Ability to reason/analyze; use logic to identify and resolve problems Ability to evaluate, organize, and summarize data and information Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities Skill in utilizing interpersonal skills to relate and interact with a diverse population Skill in detail oriented planning and able to set priorities, objectives and meet deadlines Ability to provide positive and effective customer service Ability to adapt to and accommodate new methods and procedures Ability to work independently or as a member of a team Ability to apply listening skills, work under pressure, address conflict and solve problems Ability to read, analyze and interpret standard, policies, procedures and regulations Ability to effectively present information using attention to detail and accuracy Ability to exercise good judgment Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone Ability to communicate effectively orally and in writing.
Estimated Salary: $20 to $28 per hour based on qualifications.
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